Hotel Manager Job at Acqua Restaurant and Banquets, Buffalo, NY

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  • Acqua Restaurant and Banquets
  • Buffalo, NY

Job Description

We are seeking a professional and customer-focused Hotel Manager to oversee our hotel operations. In this position, you will direct the day-to-day operations and activities. Your duties will include managing personnel, collecting payments, monitoring budgets, and evaluating overall performance.

General Responsibilities:

  • Oversee personnel including receptionist, kitchen staff, and office employees.
  • Monitor employee performance and conduct regular evaluations to help improve customer service.
  • Collect payments and maintain records of budgets, funds, and expenses.
  • Welcome and register guests once they arrive.
  • Resolve issues regarding hotel services, amenities, and policies.
  • Organize activities and assign responsibilities to employees to ensure productivity.
  • Create and apply a marketing strategy to promote the hotel’s services and amenities.
  • Evaluate hotel performance and ensure compliance with health and safety rules.
  • Partake in financial activities including establishing room rates, setting budgets, and assigning funds to departments.

Requirements

* Must have excellent interpersonal and organizational skills
* High-energy and creative
* Possess excellent customer service skills
* High school diploma or GED equivalent
* Hospitality industry experience
* Access to reliable transportation required
* Must have a flexible schedule
* Outgoing and friendly attitude
* Ability to manage multiple priorities in a fast-paced environment
* Supervisory experience required

Job Tags

Full time, Flexible hours,

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